Software Overview
Increase Customer Satisfaction with Minimal Efforts!
Live help online chat software provides comprehensive help desk solution to interact with your website customers or visitor’s in real time. Easy to use chat application helps in providing real time live communication between online customers and company representatives. Cost effective and flexible solution provides online customer support with just a click of mouse and site visitor can contact your software support team for live assistance.
Online help support software features text chat, offline messaging, operator to operator chat, canned message facility and many more that assists agents to easily resolve the visitor`s queries and know more about customer need. Proactive chat software integrates the live chat, e-mail and visitor records to improve online sales and customer’s support.
Highly interactive multilingual chat software provides live chat support to multiple website visitors at a time. Web help utility is more easy and affordable than other competing products available in market. Simple to use live chat software for websites is professional, reliable and useful for online business users, ecommerce sites and various other enterprises. One of the best live chat provider has friendly GUI interface and no specific skills or complex learning is needed to work with utility. |
Software Features
Online help software provides real time chat interaction between the customer support executives and online customers or visitors.
Live online help chat software facilitates flexible solution by providing help desk support to single as well as multiple online visitors simultaneously. Utility even facilitates interaction between online operators that helps in making chatting flexible.
- Creates Multi Departments
Live help utility facilitates administrator to create as many number of departments according to need and requirements.
Facilitate to transfer chat from one operator to another in any department during ongoing chat sessions. Thus helps customer to have proper assistance from the operator.
Customer executive can easily view chat history details of any chat session Software helps in maintaining records of the all chat history records by providing facility to take the backup of every chat conversation in a simple way.
Easily view Visitor’s details including Name, IP address, Operator name, Email address and other information with Time/Date and more.
Live help online chat software facilitates Sound notification and Visual alerts (pop-up window) when operator have a new chat request.
Online live chat utility provide the facility of automatically sending Live chat sessions to visitors on their specified email address so that they can go through the discussion in future when required.
- Notifications of Operator Status
Software shows the operator status (online, offline or busy) which facilitates visitors to make chat accordingly, and he/she will get to know the operators status.
Software facilitates offline messages delivery option that helps visitors to send instant message to the offline operator specifying his name, phone number, email id, contact address and message details.
- Canned messages and Browser Tab
While chatting with the online visitor, operator can select any of the canned responses that will be immediately delivered to the visitor without having to type them out. Operator also has facility of sending pre-defined website URLs to quickly assist the online visitors.
Live chat software enables Website operator to view what visitor is typing before sending the message.
Live chat utility is secure and easy installation with user-friendly interface providing streamlined help support to online visitors.
- No hidden cost or monthly charges
Rich features website chat software do not require any hidden cost or monthly charges. Purchase software just for first time and use it for lifelong.
Application areas of Live help online chat software
Customer supported web chat tool provides help to manage your real-time online business such as travel, real estate, auto sales, web hosting, education, insurance, finance, web designing etc. Real time chat software provides cost effective means to interact with customers all over the world instead of making expensive telephone call or sending e-mails for any query solution. |
System Requirements:
Your web hosting should support .NET 2.0 or higher and MS SQL Database.
- Processor – Pentium class or equivalent processor
- Memory – 512MB RAM
- Free Disk Space – 15MB
Supported Operating System:
- Windows Vista, XP, 2000, NT, Server 2003 and above…
Free trial download
Feel FREE to use the demo of Live Chat Software for 30 days to get easy interaction with its features and functionality, but you are limited to create 2 website chat support operators. Select and purchase operators chat support package according to your need and requirement.
| Order Now |
| Number of Operators |
Price |
Order Now |
| TWO Operators Chat Support System |
$249 |
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| FIVE Operators Chat Support System |
$499 |
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| TEN Operators Chat Support System |
$799 |
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| FIFTEEN Operators Chat Support System |
$1,149 |
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| UNLIMITED Operators Chat Support System |
$1,199 |
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